Application Maintenance Services

As many content-intensive organizations have become increasingly dependent on their enterprise content management and publishing systems, maintenance costs have spiraled. In fact, Forrester Research estimates that large companies now spend an average of 73% of their corporate IT budgets on software maintenance and support.

Core Competency

Moreover, maintaining these systems is not only expensive, it is also not a core competency for many companies. The packages, especially those installed years ago, often need to be modified to improve collaboration with new software or technologies.

We've gained extensive experience working on many of those systems by analyzing, deploying and supporting a host of content-related software packages for our clients. We're now making that experience widely available by providing applications maintenance for a broad range of digital publishing software.

Our hybrid onshore/offshore solution centers help us lower costs for your organization, while also enabling us to help you improve overall performance levels.

Contact us to learn more about how we can help you maintain your existing enterprise content management systems.

Related Case Study

Related Case Study: Updated Electronic Manuals (IETMs) Deliver Vital Information to the Field

An Army defense contractor faced a major challenge in updating its Interactive Electronic Technical Manuals (IETMs). The IETMs were first introduced as an offshoot of the “paperless ship” concept in the late 1970s. Since then, many content management systems had come and gone. Many systems were no longer supported, which made updating sections in the manuals difficult and limited the ways the data could be presented... Read More